Avaya 03-300430 Home Security System User Manual


  Open as PDF
of 2574
 
Communication Manager Maintenance-Object Repair Procedures
1436 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
System Technician-Demanded Tests:
Descriptions and Error Codes
Investigate tests in the order presented. By clearing error codes associated with the Primary
Signaling Link Hardware check (#636), you may also clear errors generated from other tests in
the sequence.
3910 Only restricted digital
BC available.
3919 Service or option not
implemented,
unspecified. Used
when no other cause in
this class applies.
3928 A call was denied
because of a basic
incompatibility existed
between the type of call
and either the facilities
selected by the routing
pattern or the called
user.
This error might be helpful as a clue if the customer
complains of receiving unexpected intercept tone after
accessing ISDN trunks or PRI endpoints. Determine the
trunk group from the circuit pack or media module and port
number (in the Aux Data field) and then check the BCC
fields of the pertinent routing patterns. Also, investigate
whether or not the calling and called endpoints are
compatible (for example, some ISDN switches may not
allow a voice station to call a data extension).
3942 Timer expiry: T310
time-out, no answer to
CALL PROCEEDING.
Table 515: Descriptions and Recommendations for Error Types 3842-3942 (continued)
Error
Code
Description Recommendation
4 of 4
Order of Investigation Short Test
Sequence
Long Test
Sequence
D/ND
1
1. D = Destructive; ND = Nondestructive
Primary Signaling Link Hardware check (#636) X X ND
Secondary Signaling Link Hardware check (#639) X X ND
Layer 2 Status test (#647) X X ND
Remote Layer 3 Query test (#637) X X ND