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G700 Traps and Resolutions
Issue 1 June 2005 319
25 106 MAJ cmgRegistrationFault — The Media Gateway cannot register with
any controllers in its controller list.
1. Verify that the controller list is correct. From the MGP CLI, enter
the command show mgc list. The IP address should match
the S8700 Media Server CLAN or the S8300 Media Server IP
addresses.
2. If needed, correct this in 'configure' mode on the MGP's CLI by
clearing the mgc list with the clear mgc list command, and
then issuing a set mgc list with the correct IP addresses.
3. If the IP address in the mgc list matches the S8700 Media
Server CLAN or the S8300 Media Server IP addresses, there
may be a network problem.
4. Verify that the primary controller is up.
26 108 MIN cmgH248LinkDown — An H.248 link between the Media Gateway
and its controller is down.
1. Check the S8300 or S8700.
2. If down, bring up.
3. If not, check the G700 administration.
Since the following command causes a brief service outage, it
should only be executed at the customer’s convenience.
4. If the administration is correct, reboot the G700.
5. If the problem persists, check network connectivity. Use ping
or traceroute to the S8300/S8700 to check connectivity.
6. If the problem persists, escalate.
Table 83: G700 Alarms (SNMP Traps) to the Primary Media Server (continued)
Event
ID
Trap
#
Alarm
Level
Description / Recommendation
15 of 20