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Communication Manager Maintenance-Object Repair Procedures
1344 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
1, 2, 3 FAIL No response was received within the allowable time period on one of the
transmissions to the terminal. This indicates a problem with the data link to
the voice terminal. This could be a sleeping set problem or it may be due to
wiring or an unplugged or defective set.
1. Check for errors in the error log, for example, error 1537.
2. Remotely enter busyout location and release location, and
run the short test sequence on the port to check for other errors
associated with the port or terminal.
3. Check the wiring to the set if it appears that the terminal is not
responding to any tests; otherwise, replace the terminal and rerun the
test.
4. If the test still fails, replace the circuit pack and reconnect the original
terminal.
PASS Hybrid Line Remote Digital Looparound test passed. The hybrid circuit pack
is sending and receiving proper messages to and from the voice terminal.
1. If problems still exist, investigate using other circuit pack tests and by
examining the station, wiring, and connections.
0
NO
BOARD
The test could not relate the internal ID to the port (no board). This could be
due to incorrect translations, no board is inserted, an incorrect board is
inserted, or an insane board is inserted.
1. Check to ensure that the board translations are correct. Enter
list config, and resolve any problems that are found.
2. If the board was found to be correctly inserted in step 1, enter busyout
board location
3. Enter reset board location
4. Enter release board location
5. Enter test board location long
This should re-establish the linkage between the internal ID and the port. If
this is not the case, dispatch to check to ensure that there is a valid board
inserted.
Table 469: Test #59 Hybrid Line Remote Digital Loop-Around Test (continued)
Error
Code
Test
Result
Description / Recommendation
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