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Communication Manager Maintenance-Object Repair Procedures
406 Maintenance Procedures for Avaya Communication Manager 3.0, Media Gateways and Servers
b. Error Type 1: These are in-line errors that can only be resolved over time.
Aux Data 40960: too many simultaneous incoming ringing attempts were made on this
board. Only 4 ports on a board may ring simultaneously. A 5
th
incoming call will cause an
inline error from the board.
Aux Data 40975: the terminal equipment was on-hook when ring-tip was detected during
ringing. This usually indicates a failure in the terminal equipment or the type of terminal has
a low ringer impedance. Call the terminal equipment and verify that the terminal rings. If
the terminal doesn’t ring, then replace it. Otherwise, enter test port location, and
follow the procedure for Test #48.
Aux Data 40977: no terminal equipment was connected when ringing was attempted. Run
test port location sh, and follow the procedure for the results of Test #48.
c. Error Type 15: software audit error, does not indicate any hardware malfunction. Run short
test sequence, and investigate errors (if any).
d. Error Type 130: the circuit pack was removed or has been insane for more than 11 minutes.
To clear the error, reinsert or replace the circuit pack.
e. Error Type 257: Associated Test #48 may cause some terminal equipment to ring briefly
during daily maintenance. If this ringing is disturbing the customer or the terminal
equipment, it should be disabled via change station extension. However, on some
releases of the software, this will disable Tests #6, 47, and 35 as well as Test #48.
f. Error Type 769: Associated Test #47 may cause a false alarm when the port is connected
to off-premises equipment, some non-voice terminal equipment, and some loop equipment.
If this causes a false alarm, use change station, and change the Tests field to n to
disable the test.
g. Error Types 1281 and 1793: See XXX-BD (Common Port Circuit Pack/Media Module)
on
page 2539.
System Technician-Demanded Tests:
Descriptions and Error Codes
Investigate tests in the order presented. By clearing error codes associated with the Battery
Feed test (#35), you may also clear errors generated from other tests in the testing sequence.
Order of Investigation Short Test
Sequence
Long Test
Sequence
D/ND
1
Battery Feed test (#35) X X ND
Station Present test (#48) X X ND
NPE Crosstalk test (#6) X ND