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FSN Series • User’s Guide • Rev 01 265
5. Menu Orientation
System Menu
• Date/Time — lists the date and time that the error occurred.
• Error # — all error “types” are assigned unique numbers. This feature is
designed to assist Technical Support personnel.
• Description — provides a brief description of the error.
The following additional functions are provided on the
View Errors Menu:
• Press {Tech Support} to display the Technical Support Pop-up, which provides
the technical support phone number and email address.
Figure 5-132. Technical Support Pop-up
• If additional troubleshooting details are available for a highlighted error message
in the table, the
{Show Info} button automatically appears. Press {Show Info} to
display a pop-up with the associated troubleshooting information.
• Press {Page Up} to scroll up one page of messages.
• Press {Page Down} to scroll down one page of messages.
• Press {Go to Top} to take the highlight to the top of the error list.
• Press {Go to Bottom} to take the highlight to the bottom of the error list.
• Ensure that a USB drive is inserted into the Control Panel’s USB port, then press
{Save to USB} to save the current error list to a USB drive. Once completed, the
system creates an “
Error_log.txt” file on the drive.
Note
The table is sorted by Priority first, then by Date/Time.
Tech
Support
Technical SupportNote
° 24/7 Customer Service: (866) 374-7878
° E-mail: folsomsupport@barco.com
° Website: www.barco.com
Close
Show
Info
Page
Up
Page
Down
Go to
Top
Go to
Bottom
Save
to
USB