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Bosch Security Systems | 2011-02
Praesideo 3.5 | Installation and User Instructions | 11 | Optional Software en | 480
61 PC Telephone Interface
Client
61.1 Introduction
The Praesideo PC Telephone Interface Client allows users
to call in to a Praesideo system using a telephone. The
telephone keypad is used for caller identification,
predefined call selection and zone and/or zone group
selection. The predefined call contains information
about priority, start and end tones, prerecorded
messages and initially selected zones. The user can then
add other zones via the telephone keypad. The call may
also include live speech, which will be recorded when
spoken into the telephone.
The PC Telephone Interface Client is a software client of
the Praesideo PC Call Server. It is installed on the same
PC as the PC Call Server and is also configured as part of
the PC Call Server configuration.
The PC Telephone Interface Client handles incoming
telephone calls from VoIP telephones (softphones or
hardphones), but also from POTS telephones (either
local or remote telephones) via an additional voice
gateway, such as the Linksys SPA3102. The PC running
the PC Telephone Interface Client sends the live speech
part of a call to the Praesideo system via an analog
audio link from the PC soundcard.
VoIP telephones can also call in to the PC Telephone
Interface Client via a WAN or via the Internet.
61.2 Requirements
The PC Telephone Interface Client can run on any PC that
meets the following minimum requirements:
• Operating system:
Microsoft® Windows XP with Service Pack 1 or
Microsoft® Windows Vista or
Microsoft® Windows 7
• Network connection: 100 base-T
• 1 GB RAM
61.3 Installation
Proceed as follows:
1 Start the PRS-SW Praesideo Software DVD (see
section 35.2).
2 Click Optional > PC telephone interface
(see chapter section 38). A File Download window
appears.
3 Proceed in the same way as for the PC Call Server
Configuration Client (see section 59.3).
61.4 Licensing
In order to use the PC Telephone Interface Client, a license
must be obtained. By purchasing the PRS-TIC, one gets
a registration code that must be registered for the system
it is intended for. Registration is done via the Bosch
registration website, where the application is coupled to
PC Call Server and its dongle. See section 59.5.4.15.
61.5 Start
Similar to the PC Call Server, the PC automatically starts
the PC Telephone Interface Client as a service when
Windows is started. Important events will be logged to
the Windows event log:
• Startup and shutdown of the service
• Error messages about license validity
• Abnormal (fatal) errors that cause the service to shut
down
Note
To avoid call interruptions, do not run other
processor-demanding applications on the PC of
the PC Telephone Interface Client.