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906 ◆ Voice Mail Options: 4101-4231 DSX Software Manual
UTRF Action - Unscreened Transfer (2)
(UTRF)
Use this action to allow an Automated Attendant caller to place an Unscreened Transfer to an extension. This
is similar to telephone system unscreened transfers in which the transferring party immediately extends the
call. After an Automated Attendant caller dials an extension, IntraMail transfers the call to the destination
and hangs up. Any recalls or additional routing are handled by the telephone system - just as with any other
unscreened transfer.
Routing
Normally, the corresponding Routing option should be XXX. Note that the key you choose for this action is
the first digit of the called extension number.
• For example, to allow callers to place Unscreened Transfers to extensions 300-399, for key 3 enter
UTRF for the Action and XXX for the corresponding Routing.
To have Unscreened Transfer call a specific extension, the corresponding Routing option should be that
extension’s number. The caller then dials that single digit to reach the extension.
• For example, to have caller’s dial 8 to reach extension 303, for key 8 enter UTRF for the Action and
303 for the corresponding Routing.
F
eatures
• None
IntraMail Features
• Screened Transfer (page 567)
• Unscreened Transfer (page 587) and Unscreened Transfer (UTRF) Operation (page 587)
Options for Action
• 2 for UTRF
Options for Routing
• Digits using 0-8, # and * (8 max.)
• N for no routing (press Feature Key 1)
• I for ignore caller dialed digit (press Feature Key 2)
• X for caller dialed digit (press Feature Key 3)
• P for pause (press Feature Key 4)
Default
• See the Dial Action Table Default Settings (page 902).