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Guest Mailbox
DSX Software Manual IntraMail Features ◆ 503
IntraMail
Features
Guest Mailbox
Description
An outside party can have their own Guest Mailbox mailbox for receiving and sending messages. A Guest Mail-
box is a Subscriber Mailbox that does not have an extension associated with it. A Guest Mailbox has many of
the IntraMail features of a Subscriber Mailbox. A company visitor with a Guest Mailbox could, for example:
❥ Go to any extension, press INTERCOM + 700, then dial their mailbox number.
❥ Review their messages, leave messages for associates, or record a new greeting for their mailbox.
❥ Use many other features available to a Subscriber Mailbox.
Voice mail routes calls to the Guest Mailbox in the following three ways:
❥ A Screened Transfer (STRF) or Unscreened Transfer (UTRF) from the Automated Attendant goes
directly to the Guest Mailbox, even though there is no extension installed.
❥ An Intercom call to the uninstalled extension goes directly to the Guest Mailbox.
❥ A transferred call to the uninstalled extension also goes directly to the Guest Mailbox.
For a brief overview of the features available at a Guest Mailbox, review the Related Features below. Then,
go to the individual feature to find out how it operates and any programming required to make it work.
Conditions
• None
Default Setting
• No Guest Mailboxes assigned.
Programming
1. In 2141-01: Station Mailbox Type (page 766) for an extension without an associated telephone, enter 1.
2. Turn to Subscriber Mailbox (page 574) for more.
Other Related Features
Features
None
IntraMail Features
Auto Erase or Save (page 429)
After a guest listens to a message in their Guest Mailbox, IntraMail can automatically erase or save
the message.
Automated Attendant (page 433)
An Automated Attendant LOGON action (assigned to the active Dial Action Table) can route callers to
a Guest Mailbox.
Greeting (page 493)
A Guest Mailbox can have a recorded greeting that plays to callers leaving a message.
Listening to Messages (page 512)
Review this feature to learn which features are available to the guest while listening to messages.
Mailbox Name (page 518)
A Guest Mailbox can have a recorded name.
Make Call (page 525)
• A Guest Mailbox user can use Make Call to return a call left in the Guest Mailbox.
An outside party can have their own mailbox for receiving and sending messages.
1. To set up a Guest Mailbox: