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DSX Software Manual Features ◆ 377
Features
Automated Attendant Answering
1. In 3112-01: Direct Termination in the Day (page 819), enter 700.
2. To control the day/night mode of lines terminated to voice mail during the day, set up a UCD night key
on your extension or DSS Console.
- To set up a UCD night key on an extension:
- In 2121-[01 to 24]: Feature Key Codes (page 758), enter 18.
- In 2121-[01 to 24]: Feature Key Data (page 758), enter 700.
- To set up a UCD night key on a DSS Console:
- In 2402-[01-60]: DSS Console Key Codes (page 801), enter 18.
- In 2402-[01-60]: DSS Console Key Data (page 801), enter 700.
1. In 3112-04: Direct Termination at Night (page 820), enter 700.
2.
If the line is set to Key Ring during the day, set up a System night key control the day/night mode of the line.
- To set up a System night key on an extension:
- In 2121-[01 to 24]: Feature Key Codes (page 758), enter 18.
- In 2121-[01 to 24]: Feature Key Data (page 758), press CLEAR.
- To set up a System night key on a DSS Console:
- In 2402-[01-60]: DSS Console Key Codes (page 801), enter 18.
- In 2402-[01-60]: DSS Console Key Data (page 801), press CLEAR.
1. In 2102-01: Class of Service (page 724), check the extension’s Class of Service level.
2. In 1402-05: Activate Night Mode (page 634), enter Yes.
- This capability is normally reserved only for attendants.
Voice Mail Overflow
1. If yes for day mode answering:
- In 3112-02: Enable Day Overflow (page 819), enter Yes.
- In 3112-03: Day Overflow Destination (page 820), enter the day overflow destination. It can be:
- An extension
- A Ring Group
- Another UCD Group master number (including the voice mail master number)
- In 1601-04: UCD No Answer Timer (page 670), adjust no answer interval as required.
2. If no for day mode answering:
- In 3112-02: Enable Day Overflow (page 819), enter No.
3. If yes for night mode answering:
- In 3112-05: Enable Night Overflow (page 820), enter Yes.
- In 3112-06: Night Overflow Destination (page 821), enter the day overflow destination. It can be:
- An extension
- A Ring Group
- Another UCD Group master number (including the voice mail master number)
- In 1601-04: UCD No Answer Timer (page 670), adjust no answer interval as required.
4. If no for night mode answering:
- In 3112-05: Enable Night Overflow (page 820), enter No.
1. To set up the Automated Attendant to answer calls during the day:
2. To set up the Automated Attendant to answer calls only at night:
3. Enable the extension to put the system into the night mode.
1. Should outside calls overflow to voice mail if unanswered?