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Do Not Disturb Override
146 ◆ Features DSX Software Manual
Do Not Disturb Override
Description
Do Not Disturb Override lets an extension user override another extension’s Do Not Disturb. This allows a
priority employee (such as a supervisor or executive) to get through to a co-worker right away while the co-
worker’s phone is in Do Not Disturb. DND Override is available to all extensions that have DND Override
set in their Class of Service. It is also available to any extension that has a Hotline key for a co-worker, even
without the Class of Service option enabled.
Conditions
• None.
Default Setting
• Do Not Disturb Override is disabled in an extension’s Class of Service.
Programming
1. In 2102-01: Class of Service (page 724), check the extension’s Class of Service level.
2. If yes, in 1401-07: DND Override (page 629) enter Yes.
3. If no, in 1401-07: DND Override (page 629) enter No.
Other Related Features
Features
Do Not Disturb (page 143)
Do Not Disturb Override can override an extension’s Do Not Disturb.
IntraMail Features
None
Operation
Easily override a co-worker’s Do Not Disturb.
1. Should an extension that is not a Hotline partner be allowed to use DND?
Do Not Disturb Override
In these instructions:
[Super Display Soft Key]
[Keyset Soft Key]
To use Do Not Disturb Override:
1.
Dial your co-worker’s extension or press their Hotline key.
• You hear DND tone and see DO NOT DISTURB in your display.
• If you hear busy or ring/busy tone instead, your co-worker is busy on a call.
2.
[DND Override]
[Ovrd]
Select to override the extension’s Do Not Disturb.
• Alternately dial 1.
3.
The system automatically places a ringing Intercom call to your co-worker.