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Call Routing Mailbox
DSX Software Manual IntraMail Features ◆ 451
IntraMail
Features
Conditions
• None
Default Setting
• See Description above.
Programming
1. In 4221-01: Routing Mailbox Type (page 890), enter 1.
- Select the Routing Mailbox (1-16) you want to program.
- By default, Call Routing Mailboxes are 1-8.
1. See Operation below.
1. In 4222-01: Dial Action Table (page 891), enter the Dial Action Table (1-16) that will provide the dialing
options for the Call Routing Mailbox.
1. See Automated Attendant (page 433) for more.
2. In 4222-02: Time Limit for Dialing Commands (page 891), enter the timeout duration (0-99 seconds).
- By default, Automated Attendant callers have 5 seconds to dial commands.
3. If the caller waits too long to dial:
- When the associated Dial Action Table has a Timeout action programmed, the caller routes to that
destination.
- When the associated Dial Action Table does not have a Timeout action programmed, the Instruction
Menu repeats 3 times and then IntraMail hangs up.
1. In 4201-01: Outgoing Message Length (page 871), adjust the Outgoing Message Length (1-4095 sec-
onds) as required.
- By default, this interval is 120 seconds.
Other Related Features
Features
None
IntraMail Features
Answer Tables (page 420)
The Call Routing Mailbox associates specific dialing options (Dial Action Table) with an Answer Table.
Automated Attendant (page 433)
The Automated Attendant can automatically answer the telephone system’s incoming calls, play an
Instruction Menu message, and provide dialing options to callers.
Dial Action Table (page 465)
Defines the dialing options for the Call Routing Mailbox chosen by the active Answer Table.
Next Call Routing Mailbox (page 552)
Provides callers with additional dialing options after they leave a message in an extension’s mailbox.
1. Set up the Call Routing Mailbox.
2. To record an Instruction Menu message for the Call Routing Mailbox:
3. To assign which Dial Action Table will provide dialing options for this Call routing Mailbox:
4. To change the amount of time Automated Attendant callers have to dial options:
5. To set the Maximum Length of Instruction Menus: