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Class of Service
88 ◆ Features DSX Software Manual
Class of Service
Description
Class of Service (COS) sets various features and options for extensions and outside lines. The system allows
any number of extensions and lines to share the same Class of Service. The Class of Service options are pro-
vided by the following programs:
❥ 140x-Station Options
- 1401-Features (page 628)
- 1402-Access (page 633)
- 1403-SLT’s (Single Line Telephone Options) (page 635)
- 1404-Caller ID (page 638)
- 1405-Distinctive Ringing (page 641)
- 1406-Call Forwarding Options (page 643)
- 1407-Paging (page 644)
❥ 141x-Line Options
1411-Access (page 647)
Conditions
• None.
Default Setting
• Extension 300 has Class of Service 1. All other extensions have Class of Service 2.
• All lines have Class of Service 1.
Programming
1. In 140x-Station (page 628), set up Class of Service options for stations.
2. In 141x-Line (page 647), set up Class of Service options for lines.
1. For extensions, assign Class of Service in 2102-01: Class of Service (page 724).
2. For lines, assign Class of Service in 3102-01: Line Class of Service (page 813).
Other Related Features
Features
Attendant Position (page 24)
By default, the system assigns Class of Service 1 to the attendant. This provides the attendant with
Barge In, Call Forwarding Off Premise, Direct Line Access, Forced Line Disconnect, Night Service,
and Line Queuing (Camp-On) capability.
IntraMail Features
None
Operation
None.
Customize features and options for extensions and outside lines.
1. Make a unique Class of Service (1-15) for each set of features and options the site requires.
2. Assign Class of Service to extensions and lines.