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Answer Tables
422 ◆ IntraMail Features DSX Software Manual
Default Setting
• All lines are assigned to Answer Table 1.
• All outside lines are set to Key Ring during the day and at night.
Programming
Basic Setup
1. In 3131-02: IntraMail Answer Table Assignment (page 828), assign an Answer Table (1-8) to each line
that the Automated Attendant should answer.
1. In 3112-01: Direct Termination in the Day (page 819), enter 700.
2. Set up a UCD night key on your extension or DSS Console to control the day/night mode of lines termi-
nated to voice mail during the day
- To set up a UCD night key on an extension:
- In 2121-[01 to 24]: Feature Key Codes (page 758), enter 18.
- In 2121-[01 to 24]: Feature Key Data (page 758), enter 700.
- To set up a UCD night key on a DSS Console:
- In 2402-[01-60]: DSS Console Key Codes (page 801), enter 18.
- In 2402-[01-60]: DSS Console Key Data (page 801), enter 700.
3. 3112-04: Direct Termination at Night (page 820), enter 700.
4. Set up a System night key on your extension or DSS Console to control the day/night mode of the lines
terminated to Key Ring during the day
- To set up a System night key on an extension:
- In 2121-[01 to 24]: Feature Key Codes (page 758), enter 18.
- In 2121-[01 to 24]: Feature Key Data (page 758), press CLEAR.
- To set up a System night key on a DSS Console:
- In 2402-[01-60]: DSS Console Key Codes (page 801), enter 18.
- In 2402-[01-60]: DSS Console Key Data (page 801), press CLEAR.
1. In 4211-01: Default Mailbox (page 880), assign the routing mailbox the Answer Table will use when no
schedule is in effect.
2. In 4211-02: Answer Schedule Override (page 880) and 4211-03: Override Mailbox (page 881), option-
ally set up Answer Schedule Override.
- See Answer Schedule Override (page 418) for more.
3. In 4211-04: Next Answer Table (page 881), optionally link to another Answer Table.
- Use this option if 10 Answer Schedules within an Answer Table are not sufficient. Enter the number
of the Answer Table to which you want to link the selected table. IntraMail treats the two linked
tables as a single 20 entry Answer Table.
1. Assign Answer Tables to outside lines.
2. Set up the Automated Attendant to answer outside calls during the day.
3. Set up the Automated Attendant to answer outside calls at night.
4. Set up basic “non-scheduled” Answer Table options.