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External Transfer
DSX Software Manual IntraMail Features ◆ 483
IntraMail
Features
External Transfer
Description
External Transfer allows an Automated Attendant caller to automatically route to an outside telephone num-
ber. To set this up, assign a Dial Action Table action as a UTRF to a System Speed Dial bin (e.g., #201 +
Pause for system bin 201). When the Automated Attendant answers, the caller dials the digit and IntraMail
automatically routes them to the outside number contained in the bin. Similar to Centrex Transfer, External
Transfer allows your callers to easily reach branch offices and important off-site associates. Unlike Centrex
Transfer, External Transfer does not require unique telco features.
Conditions
• None
Default Setting
• Disabled
Programming
1. In 4222-01: Dial Action Table (page 891), assign a Dial Action Table (1-16) to each active Call Routing
Mailbox.
2. In 4231-Digit Assignment (page 901), assign a UTRF (2) action to an available digit.
- The corresponding Routing option should be # followed by the System Speed Dial bin, followed by
a pause. (The pause gives the system time to dial the stored number.)
- Press Feature Key 1 to enter a Pause. For example, to have External Transfer dial System Speed
Dial bin 201, enter #201P (entered by pressing Feature Key 1).
1. In 1702-Assignment (System Speed Dial Assignment) (page 715) (or using the #SP User-Programmable
Feature), set up the Speed Dial bin for External Transfer.
- The bin should contain just the outside telephone number you want External Transfer to dial.
2. Refer to Speed Dial (page 315) for more.
1. In 3103-04: Tandem Calls (page 816), enter Yes.
An Automated Attendant caller can automatically route to an outside telephone number.
1. Set up a Dial Action Table for External Transfer.
2. Program the System Speed Dial bin for External Transfer.
3. Enable Tandem Calls for the incoming line.