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Caller ID Logging
70 ◆ Features DSX Software Manual
Programming
Setting Up Caller ID Callbacks
1. If Caller ID is not installed, turn to Caller ID (page 63) and set up your system’s Caller ID.
1. In 3711-01: Caller ID Callback Route Type (page 856), select the type of route used for Caller ID call-
backs (1 = line, 2 = Line Group).
2. For line, in 3711-01: Caller ID Callback Line (page 856) enter the line number (1-64) the system will
use for Caller ID callbacks.
3. For Line Groups, in 3711-01: Caller ID Callback Group (page 857) enter the Line Group number (90-
98
) the system will use for Caller ID callbacks.
1. Before programming for the first time, use 3712-01: Initialize Caller ID Dial Treatment Tables
(page 858) to initialize the Caller ID Dial Treatment Tables.
2. In 3713-[01-16]: Home Area Code Table Data (page 860), enter the area code(s) in which the system is
installed.
- You must make an assignment in this program so that Caller ID can properly process callbacks
(return calls).
1. For personal Caller ID logging:
- In 2117-01: Caller ID Log Type (page 751), enter 1.
- In 2117-01: Caller ID Log Size (page 751), specify the number of Caller ID records (1-99) the
extension should have.
- When assigning records, be careful not to exceed the system maximum (1000).
2. For group Caller ID logging:
- In 2117-01: Caller ID Log Type (page 751), enter 2.
- In 2117-01: Caller ID Log Group (page 752), specify the group to which the extension should
belong (
1-8).
- In 3122-[01-08]: Caller ID Group Membership (page 827), indicate into which Caller ID groups
the line should log its calls. The line can be a member of any or all groups.
- In 3701-[01-08]: Caller ID Logging Group Size (page 855), specify the total number of records
that can be stored in each Caller ID Logging group.
- When assigning records, be careful not to exceed the system maximum (1000).
1. If yes, in 3712-02: 10-Digit Local Calls (page 858) enter Yes.
2. If no, in 3712-02: 10-Digit Local Calls (page 858) enter No.
1. If yes:
1. Make sure Caller ID is installed.
2. Assign the outgoing route the system will use for Caller ID callbacks.
3. Designate the system’s home area code (i.e., the area code in which the system is installed).
4. Should the extension have personal or group Caller ID Logging?
5. Does the area in which the system is installed use 10-digit local calling?
6. Are there any calls within the system’s home area code that are toll calls?