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Application Examples
DSX Software Manual IntraMail Features ◆ 401
IntraMail
Features
Example 3: Overflow to IntraMail in the Day, Answer in Night Mode
1. In 3112-01: Direct Termination in the Day (page 819), make sure lines are set to Key Ring (be pressing
CLEAR).
2. In 3112-02: Enable Day Overflow (page 819), enter Yes.
3. In 3112-03: Day Overflow Destination (page 820), enter 700 (the voice mail master number).
1. In 3112-04: Direct Termination at Night (page 820), enter 700.
1. In 2102-01: Class of Service (page 724), check the extension’s Class of Service level.
2. In 1402-05: Activate Night Mode (page 634) enter Yes.
- This capability is normally reserved only for attendants.
1. To set up a System night key on an extension:
- In 2121-[01 to 24]: Feature Key Codes (page 758), enter 18.
- In 2121-[01 to 24]: Feature Key Data (page 758), press CLEAR.
2. To set up a System night key on a DSS Console:
- In 2402-[01-60]: DSS Console Key Codes (page 801), enter 18.
- In 2402-[01-60]: DSS Console Key Data (page 801), press CLEAR.
1. At an extension programmed in steps 3 and 4 above, press the System night key.
Default Ringing and Overflow Setup
• Lines 1-12 ring on line keys 1-12 for extensions 300-315.
• All other extensions are lamp only for lines 1-12.
• Lines 13-64 do not appear on line keys.
•Overflow is disabled for all lines.
• No lines are terminated to voice mail (i.e., voice does not answer any outside lines).
• There are no System night keys programmed.
Application Summary
• In the day, unanswered Key Ring calls overflow to Automated Attendant.
• At night, all incoming calls are immediately Answered by the Automated Attendant.
1.
Set up unanswered Key Ring lines to overflow to the voice mail Automated Attendant in the day.
2. Set up the voice mail Automated Attendant to answer calls in the night mode.
3. Enable at least one extension to put the system in the night mode.
4. Put a System night key on the extensions that can put the system in the night mode.
5. To put the system in the night mode: