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Message Retention
DSX Software Manual IntraMail Features ◆ 547
IntraMail
Features
Message Retention
Description
IntraMail will save a Subscriber Mailbox’s new or saved messages for the Message Retention interval and
then delete them. You’ll find Message Retention to be an invaluable tool for managing IntraMail’s voice
message storage space. If subscribers are letting old, unwanted messages build up in their mailboxes, shorten
the Message Retention time. Be sure to let the subscribers know how long IntraMail will retain their mes-
sages. By default, IntraMail retains all messages indefinitely.
IntraMail performs its Message Retention deletions at midnight of the day the message was marked for dele-
tion. For example, if the mailbox has 1 day Message Retention, any messages left on Wednesday are deleted
at midnight on Thursday.
Message Retention Guard Time
IntraMail has a Message Retention Guard Time that automatically starts when you change the date and time
in the telephone system. Message deletion can occur only after the Message Retention Guard Time expires.
This prevents Message Retention from inadvertently deleting messages when you change the telephone sys-
tem time and date. The guard time is fixed at 4 days.
Conditions
• None
Default Setting
• Message Retention is indefinite.
Programming
1. In 2142-02: Message Retention (page 767), set the Message Retention time. The choices are:
- 1-90 days.
- Indefinite (entered by dialing 0).
Other Related Features
Features
None
IntraMail Features
Erasing All Messages (page 476)
The System Administrator can delete all messages in a Subscriber Mailbox.
Message Delete (page 530)
A Subscriber Mailbox user can delete any messages left in their mailbox.
Operation
N/A
Automatically deletes a mailbox’s messages after a preset time.
1. Set the Message Retention Interval for a Subscriber Mailbox.