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Screened Transfer
568 ◆ IntraMail Features DSX Software Manual
Conditions
• None
Default Setting
• No Screened Transfer actions assigned.
Screened Transfer (STRF) Operation
• Call = Call answered by the Automated Attendant.
• Extension = Extension dialed by Automated Attendant caller.
If Auto Attendant Do Not Disturb is off (see page 427 for more on this feature):
Extension Idle Extension Busy Extension in DND
With Active
Greeting Recorded
1. Places a screened (Inter-
com) call to extension.
-If answered, transfers call.
2. If unanswered
1
:
-With no Next Call Routing
Mailbox, caller hears greet-
ing and can leave a message.
-With a Next Call Routing
Mailbox, caller can dial 1
to leave a message or 2
2
for
other options.
1.
When busy:
-With no Next Call Routing
Mailbox, caller hears greet-
ing and can leave a message.
-With a Next Call Routing
Mailbox, caller can dial 1
to leave a message or 2
2
for
other options.
1.
When in DND:
-With no Next Call Routing
Mailbox, caller hears greet-
ing and can leave a message.
-With a Next Call Routing
Mailbox, caller can dial 1
to leave a message or 2
2
for
other options.
With Active Greet-
ing Not Recorded
1. Places a screened (Inter-
com) call to extension.
-If answered, transfers call.
2. If unanswered
1
:
-With no Next Call Routing
Mailbox, IntraMail prompts
caller to leave a message.
-With a Next Call Routing
Mailbox, caller can dial 1
to leave a message or 2
2
for
other options.
1. When busy:
-With no Next Call Routing
Mailbox, IntraMail prompts
caller to leave a message.
-With a Next Call Routing
Mailbox, caller can dial 1
to leave a message or 2
2
for
other options.
1. When in DND:
-With no Next Call Routing
Mailbox, caller hears greet-
ing and can leave a message.
-With a Next Call Routing
Mailbox, caller can dial 1
to leave a message or 2
2
for
other options.
If Auto Attendant Do Not Disturb is on (see page 427 for more on this feature):
Extension Idle Extension Busy Extension in DND
With Active Greet-
ing Recorded or
Not Recorded
1. Sends call immediately to mailbox:
-Plays greeting (if recorded), or
-Prompts caller to start recording.
1
After the 4222-03: Screened Transfer Timeout (page 891) interval.
2
Dialing 2 routes the call to the Next Call Routing Mailbox for additional dialing options. See Next Call Routing Mailbox
(page 552) for more.