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Ringing Line Preference
296 ◆ Features DSX Software Manual
When multiple calls ring an extension simultaneously, the system services the ringing calls in the follow-
ing order:
1. INTERCOM Key
2. Line Key (from lowest to highest)
3. Loop Key (from lowest to highest)
In addition, if two extensions with Ringing Line Preference answer the same outside call simultaneously, the
system connects the call to the lowest numbered extension.
Prime Line vs. Ringing Line Preference
Ringing Line Preference has priority over Prime Line. For example, an extension with Ringing Line Prefer-
ence will answer a ringing line, not get dial tone on their Prime Line. In addition, a ringing Prime Line will
have priority over any other ringing line. The seize priority is as follows:
❥ Ringing Prime Line
❥ Ringing non-Prime Line
❥ Prime Line
Conditions
• None
Default Setting
• Enabled
Programming
1. In 2111-04: Ringing Line Preference (page 732), enter Yes.
Feature
Keyset Attendant
RLP = Y RLP = N RLP = Y RLP = N
Does pressing SPEAKER while in the Headset mode
answer the ringing call?
Intercom (page 211)
Ringing Intercom calls
Yes Yes
No
1
No
1
Key Ring (page 214)
(Line/Loop Keys)
Yes No Yes No
Transfer (page 358) Yes No Yes No
Direct Inward Line (page 109)
Yes No Yes No
Group Ring (page 189) Yes Yes N/A N/A
Extension Hunting (page 154)
(Call to UCD master)
Yes Yes
No
1
No
1
Call Coverage Keys (page 40) No No No No
Group Call Pickup (page 184) No No No No
1
Ringing Line Preference will not answer a call ringing the Operator Call Key.
1. To enable Ringing Line Preference for the extension: