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IntraMail Feature Glossary
DSX Software Manual IntraMail Features ◆ 411
IntraMail
Features
Undefined Routing
A dialpad digit for which the Automated Attendant has no
routing defined. When an Automated Attendant caller
dials a digit for which there is no routing assigned, Intra-
Mail plays a brief error message and then repeats the dial-
ing options.
• See Undefined Routing (page 586) for more.
Automated Attendant
Undefined Routing Intercept
• See Undefined Routing in this glossary. Automated Attendant
Unscreened Transfer
Similar to telephone system unscreened transfers in which
the transferring party immediately extends the call.
• After an Automated Attendant caller dials an exten-
sion, IntraMail immediately transfers the call to the
destination and hangs up. Any recalls or additional
routing are handled by the telephone system – just as
with any other unscreened transfer.
• See Unscreened Transfer (page 587) for more.
• Also see Screened Transfer in this glossary.
Automated Attendant
Voice Mail Overflow
Ensures that IntraMail will pick up calls that don’t go
through.
• See Voice Mail Overflow (page 590) for more.
System
Voice Prompting Messages
IntraMail provides Voice Prompts that tell the extension
user the status or progress of their call.
• See Voice Prompting Messages (page 593) for more.
System
Volume Control with Voice Mail
A mailbox user can turn the volume up or down while lis-
tening to their messages.
• See Volume Control with Voice Mail (page 594) for
more.
Voice Mail
Name Description Usage