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Single Digit Dialing
572 ◆ IntraMail Features DSX Software Manual
Single Digit Dialing
Description
An Automated Attendant caller can press a single key to route to an extension, route to another destination, or
use an IntraMail feature. Single Digit Dialing simplifies the Automated Attendant since the caller just dials a
single digit to reach an extension or use an option. If you set up Single Digit Dialing, be sure to customize the
active Instruction Menu so it describes which digits the caller should dial to use the available options.
All of the features in the following Dial Action Table Key Action Summary table are accessible from a single
Dial Action Table digit.
Conditions
• None
Default Setting
• Disabled
Allows an Automated Attendant caller to press a single key for an extension, another
destination, or use an IntraMail feature.
Dial Action Table Key Action Summary
Action Description Feature Reference For more, see:
STRF
Screened Transfer (1)
Allows an Automated Attendant caller to place
a Screened Transfer to an extension. IntraMail
calls (screens) the destination to see if the call
can go through.
Screened Transfer (page 567) Page 905
UTRF
Unscreened Transfer (2)
Allows an Automated Attendant caller to place
an Unscreened Transfer to an extension.Intra-
Mail transfers the call the destination and then
hangs up.
Unscreened Transfer (page 587) Page 906
REC1
Quick Message with Greeting (3)
Allows an Automated Attendant caller to leave
a Quick Message at an extension. The caller
will hear the extension’s personal greeting.
Quick Message (page 560) Page 907
REC2
Quick Message without Greeting (4)
Allows an Automated Attendant caller to leave
a Quick Message at an extension. The caller
will not hear the extension’s personal greeting
Quick Message (page 560) Page 908
LOGON
Log Onto Voice Mail (5)
Allows an Automated Attendant caller to log
onto a mailbox, either directly or one of their
choosing.
Log Onto Voice Mail (page 515) Page 909
Hang
Up
Hang Up (6)
IntraMail says “Goodbye” and hangs up.
Hang Up (page 506) Page 910
GOTO
Go to a Mailbox, (7)
Allows an Automated Attendant caller to route
to another mailbox.
Go to a Mailbox (page 491) Page 911
UND
Undefined Routing (0)
This action provides no routing.
N/A Page 912