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378 ◆ Features DSX Software Manual
1. If yes, leave 1601-02: DIL No Answer Timer (page 669) at its current setting.
2. If no, adjust 1601-02: DIL No Answer Timer (page 669) as required.
1. To wait for an idle port:
- In 2302-01: UCD Group Overflow Destination (page 792), enter None (by pressing CLEAR).
2. To overflow:
- In 2302-01: UCD Group Overflow Destination (page 792), enter the UCD Overflow destination.
The destination can be:
- An Extension number
- A UCD Group master number (700-707)
- A Voice mail master number (700)
- A Ring Group master number (600-607)
- In 1601-04: UCD No Answer Timer (page 670), adjust the UCD no answer interval as required.
Conversation Record
1. In 2102-01: Class of Service (page 724), check the extension’s Class of Service level.
2. If yes, in 1401-06: Conversation Record (page 629) enter Yes.
3. If no, in 1401-06: Conversation Record (page 629) enter No.
You can use the Record [Rec] soft key in lieu of a Record Feature Key.
1. To set up a Record key on an extension:
- In 2121-[01 to 24]: Feature Key Codes (page 758), enter 17.
- In 2121-[01 to 24]: Feature Key Data (page 758), enter the number of the extension whose mailbox
should record the conversation (i.e., your own or a co-worker’s).
2. To set up Record key on a DSS Console:
- In 2402-[01-60]: DSS Console Key Codes (page 801), enter 17.
- In 2402-[01-60]: DSS Console Key Data (page 801), enter the number of the extension whose
mailbox should record the conversation (i.e., your own or a co-worker’s).
Message Center
1. To set up a Message Center key on an extension:
- In 2121-[01 to 24]: Feature Key Codes (page 758), enter 24.
- In 2121-[01 to 24]: Feature Key Data (page 758), enter Message Center mailbox number.
2. To set up Message Center key on a DSS Console:
- In 2402-[01-60]: DSS Console Key Codes (page 801), enter 24.
- In 2402-[01-60]: DSS Console Key Data (page 801), enter Message Center mailbox number.
3. For more on Message Center, see the System Guide that came with your voice mail.
2.
Do unanswered calls ring the overflow destination for the proper interval before diverting to
Key Ring?
3.
When all voice mail ports are busy, should the caller wait for an idle port or overflow to an
alternate destination?
1. Should extension be able to use Conversation Record?
2. Optionally put a Record key on the extension or DSS Console.
1. Set up Message Center keys on the extension or DSS Console.