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Call Forwarding Off Premises
52 ◆ Features DSX Software Manual
• An extension Speed Dial number stored in bin 719 should not be longer than 16 digits. If it is, the sys-
tem automatically clears bin 719 when it stores an Off Premises Call Forwarding number in bin 720.
• An extension user cannot off premise call forward to a Personal Speed Dial bin that contains an Inter-
com number. If the user selects a bin that contains an Intercom number, the system cancels Off Pre-
mises Call Forwarding.
• Off Premises Call Forwarding is cleared after a system reset or power down.
• If a line rings an off-premise forwarded extension and the specified outbound route is busy, the sys-
tem reroutes the call to the programmed overflow destination (normally Key Ring). Intercom callers
will hear busy tone if the outbound route is busy, and have the option of dialing 2 for Line Queuing
or Line Callback.
• Tandem Calling must be enabled for the originating line (i.e., the line that Off Premises Call Forward-
ing will reroute).
- If a screened Transfer is made to an extension with Line Only forwarding, and Tandem Calling is
not enabled for the originating line, the transferred line immediately goes to Key Ring when the
transferring party hangs up.
- If a screened Transfer is made to an extension with All Calls forwarding, and Tandem Calling is not
enabled for the originating line, the transferred line will stay at the transferring extension when that
party hangs up.
• Off Premises Call Forwarding is not available at single line telephones.
Default Setting
• Call Forwarding Off Premises is disabled in an extension’s Class of Service.
• Tandem Calling is disabled for lines.
Programming
1. In 2102-01: Class of Service (page 724), check the extension’s Class of Service level.
2. If yes:
- In 1406-01: Call Forwarding Off-Premises (page 643), enter Yes.
- In 1406-02: Internal Call Forwarding (page 643), enter Yes.
- In 2111-09: Personal Speed Dial (page 734), enter Yes.
3. If no, in 1406-01: Call Forwarding Off-Premises (page 643) enter No.
1. If yes, in 3103-04: Tandem Calls (page 816) enter Yes.
2. If no, in 3103-04: Tandem Calls (page 816) enter No.
1. If yes, in 215x-Speed Dial (Personal) (page 775) enter Personal Speed Dial numbers for the extension.
- Off Premises Call Forwarding cannot use Intercom Speed Dial.
2. If no, skip this step.
1. Should an extension be able to use Off Premises Call Forwarding?
2. Should Off Premises Call Forwarding be able to reroute incoming outside calls?
3.
Do you want to enter the Personal Speed Dial numbers an extension will use for Off Premises
Call Forwarding from system programming?