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Group Mailbox
498 ◆ IntraMail Features DSX Software Manual
❥ If the Group Mailbox user presses V-MAIL, they are asked to enter their mailbox number. After entering
the number, they hear, “That mailbox does not exist.”
❥ An Automated Attendant caller attempting to leave a Quick Message or do a Remote Logon at an exten-
sion assigned to the Group mailbox hears, “That mailbox does not exist.” They then return to the Auto-
mated Attendant.
If the Group Mailbox redirects to an Announcement Mailbox (2):
❥ A co-worker attempting to leave a message at an extension assigned to the Group Mailbox hears: “Your
call cannot go through. Goodbye.” IntraMail then hangs up.
❥ An outside caller attempting to leave a message at an extension assigned to the Group Mailbox hears the
prerecorded announcement and can use all other Announcement Mailbox features.
❥ If the Group Mailbox user presses V-MAIL, they are asked to enter their mailbox number. After entering
the number, they hear: “That mailbox does not exist.”
❥ An Automated Attendant caller attempting to leave a Quick Message or do a Remote Logon at an exten-
sion assigned to the Group mailbox hears, “That mailbox does not exist.” They then return to the Auto-
mated Attendant.
If the Group Mailbox redirects to a Directory Dialing Mailbox (2):
❥ A co-worker attempting to leave a message at an extension assigned to the Group Mailbox hears: “Your
call cannot go through. Goodbye.” IntraMail then hangs up.
❥
An outside caller attempting to leave a message at an extension assigned to the Group Mailbox hears the
Directory Dialing message and can use any of the options programmed for the Directory Dialing Mailbox.
❥ If the Group Mailbox user presses V-MAIL, they are asked to enter their mailbox number. After entering
the number, they hear: “That mailbox does not exist.”
❥ An Automated Attendant caller attempting to leave a Quick Message or do a Remote Logon at an exten-
sion assigned to the Group mailbox hears, “That mailbox does not exist.” They then return to the Auto-
mated Attendant.
Conditions
• None
Default Setting
• No Group Mailboxes set up.