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Voice Mail
DSX Software Manual Features ◆ 379
Features
Other Related Features
Features
Account Codes (page 14)
• Voice mail callout features (such as Message Notification) may interact with Account Codes if the
callout number contains # characters.
Attendant Position (page 24)
• STRF transfers to the attendant from the voice mail Automated Attendant flash the Operator Call key
and the Ring Indicator lamp. The call does not flash a line/loop key. (Note that Ringing Line Prefer-
ence will not pick up a call ringing the attendant’s Operator Call key.)
• UTRF transfers to the attendant from the voice mail Automated Attendant flash the line’s line/loop key
and the Ring Indicator lamp.
Call Forwarding (page 44)
You can forward calls voice mail.
Caller ID (page 63)
Caller ID fully integrates with NVM-Series voice mail systems.
Direct Inward Line (page 109)
• The voice mail Automated Attendant will answer a DIL terminated to the voice mail Master Number.
• If a DIL is terminated to the voice mail master number, a System Mode key (code 18 + the voice mail
number) controls the night mode status of the DIL.
Direct Station Selection (DSS) Console (page 120)
A DSS Console can have voice mail Record and Message Center keys.
Extension Hunting (page 154)
• To set up extension overflow to voice mail:
- In 2115-01: Hunt Type (page 746), enter Hunt Type 3.
-
In
2115-01: Hunt Destination (page 746)
, designate the voice mail master number as the Hunt
Destination.
- Unanswered calls, in addition to calls to the extension while it is busy or in DND, route to the
extension’s mailbox.
• For Terminal and Circular Hunting, unsupervised transfers (UTRF) from the voice mail Automated
Attendant route like outside calls. Supervised transfers (STRF) from the voice mail Automated Atten-
dant route like Intercom calls. In either case, unanswered calls eventually route to the initially called
extension’s mailbox.
• When an extension user with Ring No Answer/Busy Terminal Hunting to voice mail parks a call at a
co-worker’s extension, the call recalls to them if not picked up. If still unanswered, the call diverts to
Key Ring.
Message Waiting (page 238)
A system can have either voice mail or Message Waiting activated — not both.
Ringdown Extension (page 293)
If the Ringdown destination is the voice mail master number, the Ringdown Extension user hears the
voice mail remote logon prompt (“Please enter your mailbox number”) after the call connects.
Transfer (page 358)
• Pressing TRANSFER + Call Coverage Key can Transfer a call to an uninstalled extension’s mailbox
(if the mailbox is enabled).
• Pressing a Hotline key can also Transfer a call to an uninstalled extension’s mailbox (if the mailbox is
enabled).
IntraMail Features
None