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Call Screening
DSX Software Manual IntraMail Features ◆ 453
IntraMail
Features
Call Screening
Description
Call Screening allows a display keyset extension user to listen to (screen) a voice mail message as it is being
left in their mailbox. Call Screening emulates a standard home answering machine — in addition to provid-
ing more control when handling incoming messages. Similar to Personal Answering Machine Emulation, the
extension user can listen as the message is being left, intercept the call, or end the screen and have the mes-
sage recorded privately. Unlike Personal Answering Machine emulation, Call Screening does not require the
extension user to forward their calls immediately to voice mail. The telephone display automatically shows
the Call Screening soft key options as soon as the recording begins.
When enabled, Call Screening will broadcast the caller’s message as soon as the mailbox Greeting com-
pletes. Additionally, if the extension user intercepts (answers) the screened call, the first portion of the mes-
sage is automatically erased from the extension’s mailbox.
Any caller that can leave a message can have their call screened by the extension user.
Call Screening and Group Mailboxes
If extensions share a Group Mailbox, any number of extensions in the group can screen an incoming message.
The group extensions can monitor the incoming message simultaneously. If any group member answers the
call (i.e., intercepts the incoming message), the remaining group members are immediately disconnected.
Automatic Call Screening
With Automatic Call Screening enabled, an extension will immediately screen (broadcast) an incoming mes-
sage as soon as the caller starts to leave it in the extension’s mailbox. The extension user hears two beeps fol-
lowed by the caller’s voice.
Conditions
• If more than one caller is leaving a message in a mailbox simultaneously, Call Screening will listen to
the first message.
Default Setting
• Call Screening disabled.
Programming
1. In 2102-01: Class of Service (page 724), check the extension’s Class of Service level.
2. If yes, in 1401-12: Call Screening (page 632) enter Yes.
3. If no, in 1401-12: Call Screening (page 632) enter No.
Other Related Features
Features
None
IntraMail Features
Group Mailbox (page 497)
Any number of extensions in the group can screen an incoming message.
Users can screen (listen to) voice mail messages as they are being left in their mailbox.
1. Should the extension be able to use Call Screening?