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Group Ring
DSX Software Manual Features ◆ 189
Features
Group Ring
Description
Group Ring allows you to arrange extensions into Ring Groups for answering calls. When a call comes into
the Ring Group master number, all extensions in the group ring simultaneously. Any user in the Ring Group
can answer the call just by lifting the handset. The ringing call can be:
❥ A Direct Inward Line to the Ring Group (i.e., terminated to the Ring Group master number).
❥ An outside call transferred to the Ring Group master number.
❥ An intercom call to the Ring Group master number.
The system provides up to 8 Ring Groups (1-8). The Ring Group master numbers are predefined as 600-607,
but can be any valid extension number not already in use.
Overflow for Group Ring Calls
If unanswered, DILs to a Ring Group can route to a programmed overflow destination. The overflow destina-
tion can be an extension, another Ring Group, UCD Group or voice mail. You can set up separate DIL over-
flow destinations for the day mode and at night. If unanswered at the overflow destination, the call diverts to
Key Ring. Note that a Ring Group DIL goes into the night mode when any extension with night mode capa-
bility presses their System night key. See Night Service / Night Ring (page 252) for more.
If the Ring Group DIL does not have overflow programmed, the call will divert to Key Ring after the Line
No Answer interval.
Conditions
• System operators will not ring for Ring Group calls. Do not include the operator in a Ring Group.
Default Setting
• Ring Group master numbers are predefined as shown in the following table. If required, you can reas-
sign the Ring Group master numbers to any other unused extension number (100-899). See Flexible
Numbering Plan (page 179) for more.
Use Group Ring to call a group of co-worker’s simultaneously.
Ring Group Default Assignments
Ring Group Default Master Number
1 600
2 601
3 602
4 603
5 604
6 605
7 606
8 607