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Make Call
DSX Software Manual IntraMail Features ◆ 525
IntraMail
Features
Make Call
Description
Make Call lets a Subscriber Mailbox user listen to a voice message and dial MC to return the call without
knowing their caller’s phone number. Make Call automates returning messages since you don’t have to dial
the message sender’s telephone number. Make Call is always available for messages received from co-work-
ers. Make call is available for messages received from outside callers if the system has Caller ID enabled
(and provided by the connected telco).
While listening to a message at a Super Display Telephone, first 2 lines of the display show the callers num-
ber (or extension) in addition to the date and time the message was left. At a 22-Button or 34-Button Tele-
phone, the first line of the display shows the date and time the message was left.
Conditions
• None
Default Setting
• Available if Caller ID is enabled and provided by the telco.
Programming
1. No additional programming is required to enable Caller ID in IntraMail.
1. Be sure the telco provides Caller ID to the connected telephone system.
1. In 3121-01: Caller ID Type (page 825) enter the type of Caller ID required (DSP = 1, ATRU = 2, T1/E1
ANI = 3).
- For ANI Caller ID, in 3121-02: ANI/DNIS Format (page 825) and 3121-04: Number of ANI Digits
(page 826), set for compatibility with the connected service.
2. In 1611-06: Caller ID Detection Timer (page 684), set for compatibility with the connected service.
3. In 3131-01: Pass Caller ID to Voice Mail (page 828),enter Yes.
1. In 3711-01: Caller ID Callback Route Type (page 856), select the type of route used for Caller ID call-
backs (
1 = line, 2 = Line Group).
2. For line, in 3711-01: Caller ID Callback Line (page 856) enter the line number (1-64) the system will
use for Caller ID callbacks.
3. For Line Groups, in 3711-01: Caller ID Callback Group (page 857) enter the Line Group number (90-
98
) the system will use for Caller ID callbacks.
4. Turn to Caller ID Logging (page 68) for more.
A Subscriber Mailbox user can dial
MC
to return a call without knowing their caller’s number.
1. No IntraMail specific programming required.
2. Check your telco service.
3.
Check your telephone system programming to be sure it is set up to receive Caller ID and pass
it to the IntraMail voice mail ports.
4. Set up your basic Caller ID Logging programming.