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492 ◆ IntraMail Features DSX Software Manual
Programming
1. In 4231-Digit Assignment (page 901), assign a GOTO action to an available key.
1. In 4231-Digit Assignment (page 901), enter the mailbox number in the corresponding Routing option.
- For example, to have key 1 go to Call Routing Mailbox 1, for key 1 enter GOTO for the Action and
1 for the corresponding Routing.
1. In 4231-Digit Assignment (page 901), enter XXX in the corresponding Routing option. The key you
choose must represent the first digit in the mailbox numbers.
- For example, to allow callers to go to mailboxes 1-16 by dialing 001-016, for key 0 enter GOTO for
the Action and XXX for the corresponding Routing.
1.
In
4231-Digit Assignment (page 901)
, enter IXXX in the corresponding Routing option.
- For example, to allow callers to dial 1 plus any Call Routing or Announcement Mailbox number to
go to, for key 1 enter GOTO for the Action and IXXX for the corresponding Routing.
Other Related Features
Features
None
IntraMail Features
Automated Attendant (page 433)
The Automated Attendant can automatically answer the telephone system’s incoming calls, play an
Instruction Menu message, and provide dialing options to callers.
Dial Action Table (page 465)
The GOTO action is a Dial Action Table option.
Instruction Menu (page 507)
Be sure the Instruction Menu for the active Call Routing Mailbox describes how to use the GOTO action.
Operation
1. Assign a GOTO action to the active Dial Action Table.
2.
To have Automated Attendant callers dial a single digit to go to a Call Routing or
Announcement Mailbox:
3.
To have IntraMail require Automated Attendant callers to enter a Call Routing or Announcement
Mailbox number in order to route:
4. To log into any valid Call Routing or Subscriber Mailbox:
Using the Automated Attendant GOTO Action
For the outside caller:
1.
After Automated Attendant answers, the voice prompts will instruct you on which digits to dial.