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Direct Inward Dialing
DSX Software Manual Features ◆ 103
Features
DID Call Handling with Call Forwarding and Extension Hunting
The following two tables show the detailed interaction between Call Forwarding and Extension Hunting for
unanswered DID Calls. These interactions occur when an extension user enables Call Forwarding and their
extension is already part of an Extension Hunting group.
Call Forwarding and Type 1 (Ring No Answer Line) Extension Hunting
Destination Extension
Forwarding Type Ring No Answer Busy In DND
Busy/No Answer
*32
• DID call rings destination.
• If unanswered, it rings the
forwarding destination.
• If still unanswered, call
routes to Line Overflow.
• DID call rings forwarding destination.
• If unanswered, call routes to Line Overflow.
Immediate
*34
• DID call immediately rings forwarding destination.
• If unanswered, call routes to Line Overflow
No Answer
*36
• DID call rings destination.
• If unanswered, it rings the
forwarding destination.
• If still unanswered, call
routes to Line Overflow.
• DID call Camps-On to destination.
• If unanswered, it rings the forwarding destination.
• If still unanswered, call routes to Line Overflow.
Forwarding Off
*30
• DID call rings destination.
• If unanswered, it rings the
hunt destination.
• If still unanswered, call
routes to Line Overflow.
• DID call Camps-On to destination.
• If unanswered, it rings the hunt destination.
• If still unanswered, call routes to Line Overflow.
Call Forwarding and Type 2 (Ring No Answer / Busy Line) Extension Hunting
and
Call Forwarding and Type 3 (Ring No Answer / Busy All) Extension Hunting
and
Call Forwarding and Type 4 (Busy Line) Extension Hunting
Busy/No Answer
*32
• DID call rings destination.
• If unanswered, it rings the
forwarding destination.
• If still unanswered, call
routes to Line Overflow.
• DID call rings forwarding destination.
• If unanswered, call routes to Line Overflow.
Immediate
*34
• DID call immediately rings forwarding destination.
• If unanswered, call routes to Line Overflow