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Forced Unscreened Transfer
DSX Software Manual IntraMail Features ◆ 489
IntraMail
Features
Forced Unscreened Transfer
Description
A Subscriber Mailbox can optionally convert Automated Attendant Screened Transfers to Unscreened
Transfers. Enable this option for a mailbox if the subscriber prefers to receive all calls sent by the Automated
Attendant as Unscreened Transfers. With Unscreened Transfers,
❥ Calls from the Automated Attendant ring like other transferred calls and display the incoming Caller ID
data (if provided by telco and enabled in programming) as the call is ringing.
❥ As with Screened Transfers, unanswered calls route to the subscriber’s greeting (recorded or default) so
the caller can leave a message. However, with Unscreened Transfer the caller cannot dial 2 to reach the
Next Call Routing Mailbox options (if programmed).
Conditions
• None
Default Setting
• Disabled.
Programming
1. In 2144-02: Forced Unscreened Transfer (page 772), enter Yes.
Other Related Features
Features
None
IntraMail Features
Dial Action Table (page 465)
If enabled in the Subscriber Mailbox, IntraMail automatically converts any Screened Transfers
(STRFs) to the subscriber’s extension to Unscreened Transfers (UTRFs).
Screened Transfer (page 567)
After the Automated Attendant caller dials an extension, IntraMail calls (screens) the destination
extension to see if the transfer can go through.
Unscreened Transfer (page 587)
After an Automated Attendant caller dials an extension, IntraMail immediately transfers the call to the
extension and hangs up.
Operation
N/A
Automatically converts Automated Attendant Screened Transfers to Unscreened Transfers.
1. To enable Forced Unscreened Transfer for the Subscriber Mailbox: