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Screened Transfer
DSX Software Manual IntraMail Features ◆ 569
IntraMail
Features
Programming
1. In 4231-Digit Assignment (page 901), enter 1 to assign an available key for Screened Transfer (STRF).
2. Normally, the corresponding Routing option should be XXX. Note that the key you choose for this action
is the first digit of the called extension number.
- For example, to allow callers to place Screened Transfers to extensions 300-399, for key 3 enter
STRF for the Action and XXX for the corresponding Routing.
3. To have Screened Transfer call a specific extension, the corresponding Routing option should be that
extension’s number. The caller then dials that single digit to reach the extension.
- For example, to have callers dial 8 to reach extension 303, for key 8 enter STRF for the Action and
303 for the corresponding Routing.
4. In 4222-03: Screened Transfer Timeout (page 891), set how long a Screened Transfer (STRF) from the
Automated Attendant will ring (0-255 seconds) an unanswered extension before recalling.
Other Related Features
Features
None
IntraMail Features
Answer Tables (page 420)
Determines how the Automated Attendant answers outside calls on each line.
Automated Attendant (page 433)
The Answer Table determines how the Automated Attendant answers calls.
Call Routing Mailbox (page 450)
• The mailbox associated with an Answer Table that specifies which dialing options (Dial Action Table)
and announcements are available to Automated Attendant callers.
• You cannot program a Call Routing Mailbox as a Screened Transfer (STRF) Dial Action Table destination.
Caller ID and Voice Mail (page 456)
IntraMail provides Caller ID data for a Screened Transfer call after it is answered.
Dial Action Table (page 465)
Defines the dialing options for the Call Routing Mailbox chosen by the active Answer Table.
Forced Unscreened Transfer (page 489)
The Subscriber Mailbox can optionally convert Automated Attendant Screened Transfers to
Unscreened Transfers.
Unscreened Transfer (page 587)
After an Automated Attendant caller dials an extension, IntraMail immediately transfers the call to the
destination and hangs up.
Operation
N/A
1. Assign the STRF action to a key on the active Dial Action Table.
2.
Set how long a Screened Transfer will ring an unanswered extension before recalling to the
Automated Attendant.