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Announcement Mailbox
DSX Software Manual IntraMail Features ◆ 415
IntraMail
Features
Programming
1. In 4221-01: Routing Mailbox Type (page 890), to make the selected mailbox an Announcement Mailbox,
enter 2.
- By default, Routing Mailboxes 9-16 are Announcement Mailboxes.
1. See Operation below.
- By default, a message is not recorded.
1. To hang up:
- In 4223-02: Hang Up After (page 893), enter Yes.
2. To provide dialing options:
- In 4223-02: Hang Up After (page 893), enter
No.
- Review Next Call Routing Mailbox (page 552) to set up additional dialing options for Announce-
ment Mailbox callers.
1. If yes, in 4223-01: Repeat Count (page 893) enter the repeat count (1-10).
2. If no, in 4223-01: Repeat Count (page 893) enter 0.
1. If yes, leave 4201-01: Outgoing Message Length (page 871) at its current setting.
2. If no, adjust 4201-01: Outgoing Message Length (page 871) as required.
- This affects other options as well, such as the maximum length of Instruction Menu Messages.
1-16 (valid Call
Routing Mail-
box)
x (x number of
repeats)
No • If caller doesn’
t dial, they hear the
announcement repeat x number of times
and then route to the Next Call Routing
Mailbox.
• If the caller dials a digit during the
announcement, they route to the Next Call
Routing Mailbox.
Yes • If caller doesn’
t dial, they hear the
announcement repeat x number of times
and then IntraMail hangs up.
• If the caller dials a digit during the
announcement, they route to the Next Call
Routing Mailbox.
1. Set up the Announcement Mailbox.
2. To record the Announcement Message:
3.
After playing the Announcement Mailbox message, should IntraMail hang up or provide
additional dialing options?
4. Should the Announcement Mailbox message repeat while the caller listens?
5. Is the maximum allowed length of the Announcement Mailbox message correctly set?
Routed Announcement Mailbox Routing (Page 2 of 2)
(If the outside caller routes to the Announcement Mailbox from a Call Routing Mailbox)
4223-03: Next Call
Routing Mailbox
4223-01: Repeat
Count
4223-02-Hang Up
After
Action