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TROUBLESHOOTING
10.3 Troubleshooting by symptom
10.3.1 When using MES Interface Function Configuration Tool
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XML MESSAGE
FORMAT
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TROUBLESHOOTINGAPPENDICESINDEX
(4) [Device tag settings] ( Section 7.8 Device Tag Setting)
(5) [Server service settings] ( Section 7.9 Server Service Setting)
Table 10.13 [Device tag settings]
Symptom Checked item Corrective action
Unable to change or delete an item in
[Device tag settings].
Is the selected item used in [Job settings]?
• As the error dialog box appears, identify
the location, stop using it for another
item, and then delete the item.
• An item used for another item is unable
to be deleted.
Is the selected item used in [DB buffering
settings] of [System setting]?
Is the selected item used in [Access error
notification setting] of [Server service
settings]?
Unable to set or change [Device tag name].
Is the same name used for [Server service
name] or another [Device tag name]?
• Because a unique name must be used
for [Server service name] and [Device tag
name], use a different name.
Unable to select [High-speed sampling].
Is [High-speed sampling] selected in
another [Device tag settings]?
• Clear the [High-speed sampling]
checkbox in the [Device tag settings].
• Registration of [High-speed sampling] is
limited to one tag only.
Is any other than the first item (Control
CPU) in [Access target CPU settings]
selected in [CPU name] in [Component
setting input]?
• Delete the component setting with
selection of any other than the first item,
or change the setting so that the first item
will be used for it.
• If [High-speed sampling] is selected, only
the first item in [Access target CPU
settings] (Control CPU) can be selected
for the tag component.
Is the number of device points set in the tag
setting more than 96?
• Reduce the number of device points in
the tag setting to 96 or less.
• When [High-speed sampling] is selected,
set tag component devices within the
total of 96 points.
Unable to change the [Prohibit data writing]
setting.
Is the tag used for a setting item by which
data are written to the tag?
• [Completion notification] of [Handshake
operation], substitution tags of [Select] in
[Communication action], etc.
• Stop using the tag for the setting item by
which data are written to the tag, before
changing the setting.
• If the tag is used for a setting item by
which data are written to the tag, clearing
the [Prohibit data writing] box is not
allowed.
Table 10.14 [Server service settings]
Symptom Checked item Corrective action
Unable to set or change [Server service
name].
Is the same name used for another [Server
service name] or [Device tag name]?
• Because a unique name must be used
for [Server service name] and [Device tag
name], use a different name.
Unable to change [Server type].
Is the [Server service name] same as the
existing one?
• Correct the [Server service name].
A desired device tag name is not displayed
in [Access error notification setting].
Is the tag set to data-write-disabled?
• Set the tag to data-write-enabled.
Section 7.8.1 Setting items in
Device Tag setting