Mitsubishi Electronics QJ7MES96 Thermostat User Manual


 
10
- 32
10.2 Error Code List
10.2.2 Error codes of DB Connection Service
10
TROUBLESHOOTING
(From the previous page)
(To the next page)
Table 10.7 Access log output error list of DB Connection Service
Error code Error description and cause Corrective action
0x20700010
(ProgramExec: [IP address]: <...>: Failed)
Invalid program execution request
• Check if the source IP address belongs to the
MES interface module.
0x20700011
System error
• Please consult your local Mitsubishi
representative.
0x20700012
0x20700020
(ProgramExec: [IP address]: <...>: Failed)
Failed to log on in program execution
• Set correct user name and password in [Server
service settings] of MES Interface Function
Configuration Tool.
• Check if the user account is invalid or not by the
administrative tool of Windows
®
.
• Check if the setting is forcing the user to enter
password at next logon by the administrative tool
of Windows
®
.
• Check if the user password is expired or not by
the administrative tool of Windows
®
.
0x20700021
(ProgramExec: [IP address]: <...>: Failed)
Failed to load user profile during program
execution
• No user profile for Windows
®
may have been
created. With the user name and password set in
[Server service settings] of MES Interface
Function Configuration Tool, log on Windows
®
once, and re-execute it. With the user name and
password set in [Server service settings] of MES
Interface Function Configuration Tool, log on
Windows
®
once, and re-execute it.
• The load applied to the computer may have been
too high. Check the execution conditions of other
applications.
0x20700022 System error
• Please consult your local Mitsubishi
representative.
0x20700023
(ProgramExec: [IP address]: <...>: Failed)
Failed to generate process during program
execution
• Check if the application to be executed in
program execution exists or not.
• Check if the name of the application to be
executed in program execution is a directory.
• Make a proper security setting for the application
to be executed in program execution.
0x20700024
(ProgramExec: [IP address]: <...>: Failed)
The wait for process completion timed out or was
interrupted during program execution.
• In [DB Connection Service Setting Tool],
increase the DB access timeout value.
• Terminate the application executed by program
execution before logoff.
0x20800010
(SID [Session ID]: TCPOpen Request Error: [IP
address])
Invalid TCPOpen request
• Check if the source IP address belongs to the
MES interface module or the configuration
computer.
• Check the version of the MES interface module
or MES Interface Function Configuration Tool.
0x20800011
System error
• Please consult your local Mitsubishi
representative.
0x20800012
0x2FE00010