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TROUBLESHOOTING
10.2 Error Code List
10.2.2 Error codes of DB Connection Service
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Table 10.7 Access log output error list of DB Connection Service
Error code Error description and cause Corrective action
0x20300010
(SID [Session ID]: Request Receive Error: [IP
address])
Connection disconnected during request reception.
• Check if it is connected to the network.
• Check if the gateway and/or hub is operating.
• Check if the power of the module is not turned
off.
0x20300011
(SID [Session ID]: Request Receive Error: [IP
address])
Timed out during request reception.
0x20300012
(SID [Session ID]: Request Receive Error: [IP
address])
Detected failure of the MES interface module or the
configuration computer while waiting for or
receiving a request.
0x20300013
(SID [Session ID]: Request Receive Error: [IP
address])
Receive I/O error
0x20300014
(SID [Session ID]: Request Receive Error: [IP
address])
Buffer overrun (Request length exceeded)
• Check if the source IP address belongs to the
MES interface module or the configuration
computer.
• Check the version of the MES interface module
or MES Interface Function Configuration Tool.
0x20300015
(SID [Session ID]: Request Receive Error: [IP
address])
Received an invalid request.
0x20310010
(SID [Session ID]: Response Transmit Error: [IP
address])
Failed to transmit a response due to disconnection.
• Check if it is connected to the network.
• Check if the gateway and/or hub is operating.
• Check if the power of the module is not turned
off.
0x20310011
(SID [Session ID]: Response Transmit Error: [IP
address])
Timed out during response transmission
0x20310012
(SID [Session ID]: Response Transmit Error: [IP
address])
Detected failure of the MES interface module or the
configuration computer during response
transmission.
0x20310013
(SID [Session ID]: Response Transmit Error: [IP
address])
Send I/O error
0x20400001
(SID [Session ID]: DB Connect: [Data source]:
[User]: Failed)
Failed in DB connection due to insufficient memory.
• Terminate any unnecessary applications.
• Add more memory to the personal computer.
0x20400002
*1
(SID [Session ID]: DB Connect: [Data source]:
[User]: Failed)
Failed in DB connection due to insufficient
resources.
0x20400010
(SID [Session ID]: DB Connect: [Data source]:
[User]: Failed)
Invalid DB connection request
• Check if the source IP address belongs to the
MES interface module or the configuration
computer.
• Check the version of the MES interface module
or MES Interface Function Configuration Tool.
0x20400011
System error
• Please consult your local Mitsubishi
representative.
0x20400012