Mitsubishi Electronics QJ7MES96 Thermostat User Manual


 
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10.2 Error Code List
10.2.2 Error codes of DB Connection Service
10
TROUBLESHOOTING
10.2.2 Error codes of DB Connection Service
The DB Connection Service outputs errors to the Windows
®
Event Log, access log, and
SQL failure log.
For Windows Vista
®
, Windows
®
7, Windows
®
8, Windows
®
8.1, Windows Server
®
2008,
Windows Server
®
2008 R2, Windows Server
®
2012, and Windows Server
®
2012 R2, DB
Connection Service Client also outputs errors to Windows
®
Event Log.
(1) Event log of Windows
®
(a) Event log output warning list of DB Connection Service (source name:
DBConnector)
(b) Event log output error list of DB Connection Service (source name: DBConnector)
(To the next page)
Table 10.4 Event log output warning list of DB Connection Service (source name: DBConnector)
Error code Error description and cause Corrective action
1
There is no setting file.
Start the service using the default setting.
• Configure the settings again with DB Connection
Service Setting Tool.
Table 10.5 Event log output error list of DB Connection Service (source name: DBConnector)
Error code Error description and cause Corrective action
1
Unable to start the service due to insufficient
memory.
• Terminate any unnecessary applications.
• Add more memory to the personal computer.
2
Unable to start the service due to insufficient
resources.
3
System error
• Please consult your local Mitsubishi
representative.
4
5
Failed to read the setting file.
The service is stopped.
• Refer to the actions of error codes 101 to 129.
• Actions are displayed with error codes 101 to
129.
6
Failed to initialize the log file.
The service is stopped.
• Refer to the actions of error codes 401 to 403,
and 501 to 503.
• Actions are displayed with error codes 401 to
403, and 501 to 503.
7
System error
• Please consult your local Mitsubishi
representative.
8
9
The server port has already been opened.
The service is stopped.
• Change the server port No. with DB Connection
Service Setting Tool.
10
System error
• Please consult your local Mitsubishi
representative.
11
101
The computer ran out of memory while reading the
setting file.
• Terminate any unnecessary applications.
• Add more memory to the personal computer.
102 The setting file path is too long.
• Reinstall the DB Connection Service to the
directory whose path name is shorter.