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ReadiVoice Administration & Maintenance Guide
74 Proprietary & Confidential
CDR Data by Conference
When you click the Show CDR Data link in the navigation bar, the CDR Data
page presents an expanded search panel (Figure 3-5), where you can specify
various criteria, such as subscriber ID or name, and set a date range.
When you click Search, the system retrieves data for the conferences within
your date range that match your search criteria. Each entry in the Conference
Report panel shows the data for one conference. Figure 3-5 shows the results
of a search for a specific subscriber ID.
If the date range includes today, the list may include conferences that are
currently running or whose CDRs haven’t been fully processed yet; these
records will be incomplete.
For each listed conference, the Conference Report panel shows:
• Conference and subscriber IDs.
• Bridge ID and card number on which conference ran.
• Subscriber’s name.
• Start time and duration (or Incomplete if the conference is still running).
• Number of participants (or N/A if the conference is still running).
To see details for a specific conference, click its conference ID. The CDR Data
page displays detailed CDR data for the conference. See the next section.