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Voice Prompts and Call Flows
Proprietary & Confidential 227
Figure A-23 Account options process
Digits
entered?
No
Start Account
Options Process
1 or 2?
Account Options Process
Starts and ends in Subscriber Call Flow.
ao_initial_menu.wav
Get tones
10 sec. timer
Yes
Failed
attempts?
<5
No
Any option
configurable?
2
ao_none_avail.wav
End Account
Options Process
AO Menu
process
Yes
1
5
ao_wrong_key.wav
Other key