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ReadiVoice Administration & Maintenance Guide
92 Proprietary & Confidential
Quick Maintenance Checklist
Table 4-1 summarizes the daily and weekly maintenance tasks, which are
covered in more detail later in the chapter.
Table 4-1 Summary of daily and weekly maintenance tasks
Step Action/Command Expected Results
Resolving Problems or Getting
More Information
Daily:
1 Stop logical log backup and
replace tapes.
See page 97.
2 Check ReadiVoice processes:
racheck
The following processes should
be running:
odproc csc
megasock mplex
sockcap instore
vbootp
sua
(IP systems only)
Wait for all conferences to end.
Run
rastop
and then
rastart
.
See page 111.
You must be root.
3 Check Informix dbspace:
onstat -d
At least 50,000 free pages in
/dev/info/dbspace1
.
Call Polycom Global Services.
4 Check Informix users:
onstat -u
At least four
informix
, one
web
,
and three
root
users are active.
Wait for all conferences to end.
Run
rastop
, reboot the Sun, and
then run
rastart
. See page 111
and page 112.
You must be root.
5 Check Informix logging:
onstat -l
All logical logs are flagged
F------
or
U-B----
except the
current log file, which is flagged
U---C-L
.
Start logical log backup with
ontape -c
. See page 96 and
page 102.
6 Restart logical log backup and
check status of its tape drive:
ontape -c
mt -f /dev/rmt/1 status
Device busy. Insert tape, restart
ontape
, or
troubleshoot drive. See
page 102.
7 Check status of archive tape
drive:
mt -f /dev/rmt/0 status
Device at load point. Insert tape or troubleshoot drive.
See page 102.
Weekly:
8 Check Solaris disk space:
df -k
All disk partitions at less than
90% of capacity.
Remove old, unneeded files. See
page 103.
9 Check for defunct processes:
ps -ef | grep ‘<defunct>’ |
grep -v grep
No defunct processes listed. Kill defunct processes. See
page 104.