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Configuring the ReadiVoice System
Proprietary & Confidential 119
Min Code Length — The the minimum number of digits permitted in an
access code, subscriber password, or participant password. The default is
4. The maximum value is 20.
Confidence — the Statistical Port Management Confidence Factor determines
how aggressively the system attempts to manage port utilization. It can be
set to any integer value from 0 to 100. The default is 100, which is the most
conservative setting. At this setting, the system allocates every new
conference 100% of the ports that it’s entitled to use (the Max Participants
setting for the subscriber account). This guarantees that every running
conference can always accommodate its entire subscribed capacity.
A lower value lets you “oversubscribe” the system’s capacity on the
premise that not all users will access the system simultaneously or use
their entire subscription size. For best overall results, Polycom
recommends a value between 85 and 95.
Before changing this setting, contact your Polycom Global Services
representative for help in choosing an appropriate value. We have
statistics tables, based on an average conferencing profile, for calculating
an appropriate confidence level. Or, Voyant can statistically model your
actual conferencing history to tune your system for maximum efficiency.
This modeling typically requires about six to nine months of usage data.
3 Select On or Off for Log Operator Data. If you turn on this option, then
every night at midnight the ReadiVoice system stores operator data
collected the previous day. You can view this data from the Operator
Statistics page (see “Viewing Operator Information” on page 77).
4 Select On or Off for Hidden Number Usage. If, for internal routing
purposes, your carrier maps your system’s access phone numbers to
different numbers, select On and use the Access Numbers pages to
associate every access phone number to its own hidden (routing) number.
Otherwise, or if this is an IP system, select Off.
5 Select a supported routing mode, translation number type, and call flow
for your system. See page 121 for the supported configurations.
Caution!
Overuse of the VIP Conference option (see page 56) can have a negative impact
on your system’s port utilization efficiency regardless of the Confidence setting.
Caution!
Don’t change these settings without first contacting Polycom Global Services. If
these settings are wrong, callers can’t reach your system! Furthermore, changing
your routing mode requires additional changes to both your telephone network
connections and your ReadiVoice configuration.
Contact your Polycom Global Services representative if you have any questions
about how calls are routed to your system or want to discuss changes to your
system’s call routing configuration.