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ReadiVoice Administration & Maintenance Guide
136 Proprietary & Confidential
Interpreting the Alarm Codes
When an alarm condition occurs, the ReadiVoice Monitoring Tool sends a
numeric alarm code to designated pager numbers and email addresses. The
numeric code consists of from six to ten digits that identify the source of the
alarm and its nature. The tables below help you understand the alarm codes.
Table 5-5 describes the format for the alarm codes.
Table 5-6 shows the possible error code values (the third and fourth digits in
the alarm code).
For example, if you receive an alarm code of 0806020180, it tells you that on
your system (08), there is a bridge capacity alarm (06). Two bridges are logged
in (02) and Bridge 1 is the one in alarm state (01). Its capacity has dropped
below the threshold of 80% (80).
Table 5-5 Alarm code format
First 2 digits System ID (customer specific).
Next 2 digits Error code.
Next 2 digits Number of bridges logged in.
Next 2 digits Bridge with problem; only used with error code 06.
Next 2 digits Bridge capacity threshold; only used with error code 06.
Table 5-6 Error code descriptions
Code Description
01 CACS is down.
02 Mplex server is down (can’t run Operator interface).
03 SNMP daemon is down (no monitoring because system status isn’t known).
04 Non-busyout bridge logged out (bridge crash).
05 System capacity has dropped below threshold (by default, 80% of maximum).
06 Bridge capacity has dropped below threshold (by default, 80% of maximum). This
indicates spans in alarm state.