Filter
Top Products
Administering the ReadiVoice System
Proprietary & Confidential 39
To reassign subscribers to a different access phone number:
1 In the navigation bar, click Access Numbers.
The Access Phone Numbers page appears (Figure 2-10).
2 In the Search panel, enter criteria to retrieve the access number whose
subscribers you want to reassign. Then click the Search button.
The access numbers that match your search criteria appear at the bottom
of the page in the Numbers panel (Figure 2-11).
3 In the Numbers panel, find the access number whose subscribers you
want to reassign and click its Change button (blue “c”).
The Modify Existing Access Phone Number page appears (Figure 2-12).
4 In the New Access Phone Number field, enter the number you want to
assign to the subscribers. Enter only the digits, with no dashes or spaces.
If this is an existing access number, it must be in the same number group
and access class as the access number it’s replacing.
5 If you’re creating a new access phone number for these subscribers and
your system uses hidden numbers, enter the access number’s hidden
number in the New Hidden Phone Number field.
6 Click Commit New Access Number.
If you entered a new number, the ReadiVoice system adds it to the
database, copying the access type, number group, and access class from
the existing number. It confirms that all the existing number’s subscribers
have been reassigned to the access phone number you entered and
provides a link back to the Access Phone Numbers page.
7 Click the link to reload the Access Phone Numbers page.
Repeat the above procedure to reassign another access phone number’s
subscribers.
Figure 2-12 Modify Existing Access Phone Number page