Filter
Top Products
Administering the ReadiVoice System
Proprietary & Confidential 35
Working with Access Phone Numbers
Access phone numbers are the telephone numbers (or, for IP systems, SIP
addresses) that customers dial to reach your ReadiVoice system. They’re often
toll-free numbers, and your carrier usually tells you which numbers to use. In
the ReadiVoice system, access numbers have several characteristics:
Access Type. A routed system can have two access types:
Private — A private number is assigned to only one subscriber. Since the
access phone number uniquely identifies a subscriber’s conference, no
access code is needed.
Shared — A shared number is assigned to multiple subscribers. Each
subscriber receives a unique access code that identifies the subscriber’s
conferences. Callers must enter the correct access code to join a conference.
For a non-routed PSTN system, all access phone numbers must be either
private or shared; you can’t mix the two. For an IP system, access numbers
are shared.
Number Group. Each access phone number belongs to one number group,
which can be associated with one or more subscriber groups. The access phone
number is available in subscriber groups that use its number group.
Access Class. Each access phone number belongs to an access class. Multiple
classes let you offer subscribers multiple access numbers, one from each class.
You can create classes for specific kinds of numbers, such as local or toll-free.
Hidden Number (if enabled; see “Changing System Configuration Settings”
on page 118). If the network maps the numbers that callers dial to different
numbers for routing, the system must link the routing number (hidden
number) with the dialed number.
You can:
• Add access phone numbers.
• In a non-routed system, move access numbers from one bridge to another.
• Globally reassign subscribers from one access number to another.
• Change the access class of an access phone number (if no subscribers are
using it).
• Change the hidden number associated with an access phone number (if
hidden number mapping is enabled).
• Delete an access phone number (if no subscribers are using it).
You can’t change the access type or number group of an existing access
number. To change a number from private to shared or switch it to a different
number group, delete the number and then add it back.