Filter
Top Products
ReadiVoice Administration & Maintenance Guide
226 Proprietary & Confidential
Figure A-22 Operator wait process
Start Operator
Wait Process
Operator Wait Process
Starts in Traditional Shared, Two Password Shared, Two Password Private, Routed,
IP Call, Subscriber Validation, or Participant Conference Security Code.
Ends where it started.
Yes
Operator
logged in?
op_hold.wav
op_music.wav
(repeats)
op_no_op_disconnect.wav
No
OPER_ACTION
op_disconnect.wav
Hook
Operator
answers?
No
Yes
Return caller
to hold?
Operator
assistance
Disconnect
caller?
No
Yes
Yes
End Operator
Wait Process
No