Filter
Top Products
Maintaining the ReadiVoice System
Proprietary & Confidential 111
The
cleanAccOptChanges.pl
script resides in
/rahome/database/scripts
.
The syntax is:
cleanAccOptChanges.pl [-rt nn]
The
-rt
parameter lets you specify a run time,
nn
, in minutes. If you omit it,
the run time defaults to 10 minutes. The script terminates at the end of the run
time, even if it hasn’t purged all the processed records from the table.
The
cleanAccOptChanges.pl
script suspends the purge process temporarily
if CPU usage by other processes exceeds 30%. Nevertheless, it’s best to
schedule execution for times of low load. Your Polycom Global Services
representative can help you choose the best frequency, time, and run time
parameter for this script.
Infrequent Maintenance Tasks
This section describes procedures that you perform only as needed, not on a
regular basis.
Stopping and Restarting ReadiVoice Processes
The ReadiVoice processes are:
odproc
— main ReadiVoice CACS process
csc
— conference state controller
megasock
— manages communications
mplex
— runs Operator application
sockcap
— captures and records log files
instore
— collects and stores health and status information
vbootp
— bootstraps the cards in a bridge
sua
— call control (IP systems only)
ReadiVoice behavior is unpredictable unless all required processes are
running. Under certain circumstances, you should stop all ReadiVoice
processes and then restart them. These include:
• If a ReadiVoice process isn’t running.
• If you need to change the date and time on the Sun server.
In this case, you should also reboot the Sun. See “Rebooting the Sun
Server” on page 112.
• If you change the system configuration settings for routing, confidence, or
hidden number use.