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5
Configuring the ReadiVoice System
This chapter describes how to change your ReadiVoice system’s configuration
settings and which capabilities, features and options are enabled.
You can perform some of these tasks in the System Administration interface,
but many of them involve editing configuration files and working at the UNIX
command prompt. Before undertaking these tasks, you should be
knowledgeable about Solaris UNIX, Sun servers, personal computers,
software configuration, telephony, and networking.
Before you proceed with any configuration change, review your installation
and upgrade records and log files to verify that your desired configuration is
compatible with your current configuration.
For descriptive simplicity, this chapter assumes that all components relating to
SCP or SIP call control, databases, and Web servers reside on a single Sun
workstation that serves as the CACS. If you have a larger system, these
components, if used, may be distributed among multiple workstations.
Caution!
If your ReadiVoice system is covered by warranty or a service contract, don’t
attempt to move, reinstall, or reconfigure the system or make any other hardware or
network changes without first consulting Polycom Global Services. Doing so may
void your warranty. Even in the absence of such coverage, we strongly urge you to
contact Polycom before proceeding. We can give you a quote for assistance
ranging from remotely supporting your planned change to sending a support
specialist to your site to implement the change for you.