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7
Customizing & Branding Your
ReadiVoice System
This chapter describes some of the customizing and branding options in the
ReadiVoice system. It assumes that you know Solaris UNIX, Sun servers,
personal computers, software configuration, telephony, and networking.
Customizing Touchtone Commands
The touchtone (DTMF, or dual tone multi-frequency) commands that the
ReadiVoice system recognizes are defined in the bridge initialization file for
the system,
/rahome/bridge/scripts/ive.ini
.
Before changing your system’s touchtone commands, read:
• “Rules and Guidelines for Customizing Commands”
• “Procedure for Customizing Commands” on page 156
• “Detailed Information for Specific Touchtone Features” on page 158