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ReadiVoice Administration & Maintenance Guide
x Proprietary & Confidential
Figure 3-20 Applet window with details for the selected channel (port) . . . . . . . . 89
Figure 4-1 Checking the ReadiVoice processes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Figure 4-2 Checking the Informix database space . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Figure 4-3 Checking Informix users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Figure 4-4 Checking logical logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Figure 4-5 Checking the status of the logical log tape drive . . . . . . . . . . . . . . . . 102
Figure 4-6 Checking the status of the archive tape drive . . . . . . . . . . . . . . . . . . . 102
Figure 4-7 Checking disk space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Figure 4-8 Checking for defunct processes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Figure 5-1 System Configuration page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Figure 5-2 The default alarm modem settings in the /etc/remote file . . . . . . . . 131
Figure 5-3 The alarm settings in the .odprocrc file . . . . . . . . . . . . . . . . . . . . . . . . . 134
Figure 5-4 ReadiVoice Monitoring Tool running . . . . . . . . . . . . . . . . . . . . . . . . . 135
Figure 5-5 Example of conference recording settings in the
.odprocrc
file . . . 140
Figure 5-6 The SNMP logging settings in
.odprocrc . . . . . . . . . 141
Figure 6-1 Critical Logs page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Figure 6-2 Bridge critical log page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Figure 7-1
[DTMF_CMDS]
section of default
ive.ini
file . . . . . . . . . . . . . . . . . . . . 157
Figure 7-2 Prompt Sets page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Figure A-1 Checking the format of
.wav
files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Figure A-2 Understanding the call flow diagrams . . . . . . . . . . . . . . . . . . . . . . . . . 206
Figure A-3 Traditional shared call flow (initial entry) . . . . . . . . . . . . . . . . . . . . . . 207
Figure A-4 Traditional private call flow (initial entry) . . . . . . . . . . . . . . . . . . . . . . 208
Figure A-5 Two-password shared call flow (initial entry) . . . . . . . . . . . . . . . . . . . 209
Figure A-6 Two-password private call flow (initial entry) . . . . . . . . . . . . . . . . . . 210
Figure A-7 Routed (INCR) call flow (initial entry) . . . . . . . . . . . . . . . . . . . . . . . . . 211
Figure A-8 IP Call process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Figure A-9 Recording dial-out process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
Figure A-10 Subscriber dial-out process (long) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Figure A-11 Subscriber dial-out process (short) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Figure A-12 Called party dial-out process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Figure A-13 Dial-out newcomer process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Figure A-14 Subscriber call flow (after initial entry) . . . . . . . . . . . . . . . . . . . . . . . . . 218
Figure A-15 Participant call flow (after initial entry) . . . . . . . . . . . . . . . . . . . . . . . . 219
Figure A-16 Subscriber validation process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Figure A-17 Conference security code process (subscriber) . . . . . . . . . . . . . . . . . . 221