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ReadiVoice Administration & Maintenance Guide
276 Proprietary & Confidential
monitoring 86
rebooting 113
routing lists 25
troubleshooting channels 149
bridge groups
adding 25
deleting 26
managing 25
modifying 26
Bridge Groups page 26
bridges 5
Bridges page 20
C
CacsEvtUpdate table 110
call detail record (CDR) 251
call flow
diagrams 205
shortened for dial out 124
call flow diagram, basic 13
call flow fields 52
call flow, basic 12
capacity alarms 131
CDR
by conference 74
by subscriber 73
database 251
for one conference 76
overview 72
purging old records 105
tables 252
changing
access number assignments 38
access numbers’ access class 40
access numbers’ bridge 37
bridge configuration 20
bridge group 26
hidden numbers 41
internal user’s password 65
number group 32
provider record 45
provisioning labels 60
routing list 28
translation numbers 24
channel states 86
checking
defunct processes 104
Informix dbspace 99
Informix users 99
logical logging 100
ReadiVoice processes 97
Solaris disk space 103
checklist, maintenance 92
cleanAccOptChanges.pl 128
commands, touchtone 2
company information fields 50
components of system 5
conference
continuation settings, interaction 58
controlling 2
recording 137
starting 2
status 72
Conference Allocation and Control System
(CACS) 5
Conference Continuation 56
Conference Entry with Count 57
conference options fields 54
Conference Status page 72
Conference Termination Option 57
Conference Termination Time 57
confidence factor 119
configuration, system 118
configuring
conference recording
137
provisioning interface 60
remote alarm notification 131
ConfirmDialNum in ive.ini 124
continuation
effect on call flow 12
setting interactions 58
subscriber group settings 54, 56
Critical Logs page 145
cron 94, 108, 110
customer support xvii
customizing
initial greetings 169
Moderator interface 163
mute/unmute confirmation 162
touchtone commands 155
voice prompts 166, 171, 179
D
daily maintenance 97
database
archiving 93
backing up manually 115
CDR 251
monitoring 148
restoring 116